Popular Articles
How to get help with FirmPOS
No one likes to be down or unable to work. Here's how to get technical support for FirmPOS software. How to get support? Visit our Help Center and start a new support ticket. Please do not call our sales phone number. Our sales staff will not be ...
I see a charge on my credit card or bank statement for Ash Capital Ltd. - who is this?
Ash Capital Ltd. is the parent company that does billing for your FirmPOS Subscription. Other than the name change, you will see no other changes and your rates will remain the same.
My Printer/Cash Drawer stopped working
If you are still using the VirtualBox solution, please contact us to purchase the POS Print Server. If you are using a supported Print Server, please start a ticket in our help center.
FirmPOS Desktop - Star USB Printer/Cash Drawer Setup
FirmPOS Desktop cannot print directly to a USB version of the Star Printer. You need to route the printer to use a LPT port. Here's how to do it. 1. Share the USB Star Printer as "StarPrinter" 2. Set the assign the shared printer to the first free ...